DOCUMENT:Q126433 08-NOV-2001 [homegame] TITLE :Haunted House Err Msg: HHOU04E9 GPF in HHOUSE.EXE PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv kberrmsg kbfile kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Haunted House for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Haunted House on a Microsoft Windows 3.1x-based computer, you may receive the following error message: HHOU04E9 caused a general protection fault in HHOUSE.EXE When you run Haunted House on a Microsoft Windows 95-based computer, you may receive the following error message: This program has performed an illegal operation and will be shut down... CAUSE ===== This behavior can occur if you need to update your video driver. RESOLUTION ========== To resolve this issue, use the appropriate method for your version of Windows. Windows 3.1x ------------ If your display adapter is based on an S3 chip set, contact your display adapter manufacturer to inquire about obtaining the latest version of the video driver. If your display adapter is not based on an S3 chip set, change your Windows video driver to the Super VGA (256 colors) driver. This driver is included with version 3.11 of Windows and Windows for Workgroups. For information about how to change your video driver in Windows 3.1x, please see your Windows printed documentation or online Help. Windows 95 ---------- Contact your display adapter manufacturer to inquire about obtaining the latest version of the video driver. MORE INFORMATION ================ The Super VGA driver is included with version 3.11 of Microsoft Windows and Microsoft Windows for Workgroups. The Svga.exe update file is also available in the Drivers folder on the installation CD-ROM for Microsoft Scholastic's The Magic School Bus Series: Explores the Human Body. Additional query words: 1.00 ====================================================================== Keywords : kbdisplay kbenv kberrmsg kbfile kbimu msgame kbfaq Technology : kbZNotKeyword kbKidsSearch kbHauntedHouse Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.