DOCUMENT:Q159292 10-APR-1999 [exchange] TITLE :XADM: "$" in DDA Value Migrated Incorrectly in X.400 PAB Entry PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you migrate an X.400 Microsoft Mail Personal Address Book (PAB) entry that contains a dollar sign ($)in the DDA value field and then try to send a message to this address in the Microsoft Exchange client, the message may not be delivered. Something similar to the following is returned to the originator: From: System Administrator Sent: Tuesday, November 5, 1996 12:16 PM Subject: Undeliverable: test using migrated PAB address Your message did not reach some or all of the intended recipients. Subject:test using migrated PAB address Sent:11/5/96 12:16:08 PM The following recipient(s) could not be reached: 'X.400' on 11/5/96 12:16:12 PM The message was undelivered because the specified recipient postal address was incorrect MSEXCH:MSExchangeIS:SITE:SERVER CAUSE ===== A dollar sign, which was used in Microsoft Mail to signify that the preceding character should not be treated as a delimiter, is not a valid character to be used in a DDA value, according to the CCITT (ITU) X.400 specifications (see More Information for more details). The preliminary check of the address by the Microsoft Exchange Information Store correctly uncovers the invalid character and returns the message to the originator as undeliverable. WORKAROUND ========== To work around this problem: - Remove the dollar sign from all DDA values in the PAB before performing the migration. -or- - Edit the PAB in the Microsoft Exchange client after the migration process is complete and remove the dollar sign. MORE INFORMATION ================ During the migration process, when the dollar sign is encountered it is replaced with a forward slash mark or solidus (/). For example, an address that had the following format in Microsoft Mail /c=us/admd=attmail/dda.type=id/dda.value=fax(b)7135466286($/User One) is migrated as follows into the Microsoft Exchange client PAB: /c=us/admd=attmail/dda.type=id/dda.value=fax(b)7135466286(//Pete Petree) NOTE: The Microsoft Exchange Information Store treats a single forward slash mark in a DDA value as delimiter; therefore, a double forward slash needs to be used to send the message. Please see the following for more information: Q159291 XADM: Single Forward Slash Treated as Delimiter in DDA Value The CCITT (ITU) 1988 Blue Book X.208, Table 5 defines the Printable Character set as follows: Capital letters A, .. Z Small letters a, .. z Digits 0, .. 9 Space Apostrophe ' Left paren( Right paren ) Plus sign+ Comma , Hyphen - Full stop . Solidus / Colon : Equal sign = Question mark ? A DDA value field can only contain a printable string. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: NDR solidus ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.