DOCUMENT:Q143315 08-NOV-2001 [homegame] TITLE :Unconf.Haunted House: Cirrus Logic Video Drivers Problems PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv kberrmsg kbfile kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Haunted House for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start The Ultimate Haunted House on a Windows 3.1x- based computer, you may receive a "General Protection Fault" error message. CAUSE ===== This behavior can occur if your display adapter is based on a Cirrus Logic chip set and you need to update the video drivers. RESOLUTION ========== To resolve this issue, change your Windows 3.1x video driver to Super VGA (256 colors). For information about how to change your video driver, please see your printed Windows documentation or on-line Help file. The Super VGA (256 colors) video driver is included with version 3.11 of Microsoft Windows and Microsoft Windows for Workgroups. If you have version 3.1 of Windows or Windows for Workgroups, you may need to download and install the Super VGA drivers (Svga.exe) from the Microsoft Software Library. The Svga.exe file is available as a free download from the following Microsoft Internet sites: http://support.microsoft.com/download/support/mslfiles/svga.exe ftp://ftp.microsoft.com/softlib/mslfiles/svga.exe MORE INFORMATION ================ Versions 1.32 and 1.4 of the Cirrus Logic video display drivers work well with The Ultimate Haunted House. Version 1.43 of the Cirrus Logic video driver may be incompatible with The Ultimate Haunted House. Additional query words: 1.00 ====================================================================== Keywords : kbdisplay kbenv kberrmsg kbfile kbimu Technology : kbZNotKeyword kbKidsSearch kbHauntedHouse Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.