DOCUMENT:Q166572 13-MAY-1999 [exchange] TITLE :XADM: 5.0 Proxy Address Generator and Scandinavian Characters PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Exchange Server, when you add a new mailbox and the name includes extended characters such as the letters a-umlaut or o-umlaut, the characters are converted to ae and oe (respectively) in the X.400 and SMTP proxy addresses. This will also be the case with the generation of the common name. To be readable and logical to Scandinavian users, those letters should be converted to the standard letters a and o. NOTE: An umlaut is a character that has two dots above it. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ When the fix is applied, in generating proxy addresses, the mapping of the Nordic to non-Nordic characters will be based on the Microsoft Exchange Server locale, not the locale where the Administrator program is running. However, when generating the common name, the mapping will be based on the locale where the Administrator program is running. To prevent unwanted character mapping, for example when the language is German, the following languages (locales) will trigger Nordic behavior: Danish Faeroese Finnish Icelandic Norwegian Swedish Additional query words: farsi ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.