DOCUMENT:Q153616 19-FEB-2002 [homegame] TITLE :Contents of Close Combat Trouble.doc PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Close Combat for Windows 1.0 ------------------------------------------------------------------------------- SUMMARY ======= The following information is contained in the Microsoft Close Combat Trouble.doc file. This file is copied into the Close Combat folder by Setup. This text has been slightly modified. To view file in the original format, please open the file on your hard drive. MORE INFORMATION ================ TROUBLE.DOC FILE ---------------- Troubleshooting Sound Problems: If you are experiencing sound problems please use the following list of troubleshooting steps. - Be sure you are using the latest Direct X compatible sound drivers. Contact the sound card manufacturer for the latest sound drivers. Right click on the Close Combat CD in My Computer, select Install DirectX, and when the DirectX installer appears it lists your current drivers, their version information, and if they are DirectX compliant. - Verify that your speaker and volume control are enabled and turned up. - Make sure that Windows95 still has sound. 1. Click Start. 2. Click Setting, click Control Panel. 3. Double-Click on the Sounds Icon. 4. Play a .wav file. - If Windows95 is not able to play a .wav file. Check to see that a sound driver is enabled. 1. Click Start. 2. Click Settings, click Control Panel. 3. Double-Click the System icon. 4. Click the Device Manager tab. 5. Click the Plus sign on Sound, Video and Game Controllers. If there is no "Sound, Video and Game Controllers" or you have no Sound card listed, contact the manufacturer of the computer or sound card and have them reinstall the sound card drivers. - If Windows95 can play .wav files. Verify that your sound card is a supported by DirectSound. (See List of Supported Sound Cards) 1. Click Start. 2. Click Settings, click Control Panel. 3. Double-Click the System icon. 4. Click the Device Manager tab. 5. Click the Plus sign on Sound, Video and Game Controllers. If your sound card is not supported, contact the manufacturer of the Sound Card for Direct X compatible sound drivers. Video Problems: If you are experiencing video problems or have booted into safe mode please consult the following troubleshooting suggestions. - Some video drivers that are incompatible with Direct X may boot to Safe Mode. If this occurs you can change your Display Adapter back to the original video drivers and your system will boot normally. To replace your Display Adapter right click on the Close Combat CD in My Computer, select Install DirectX, and when the DirectX installer appears chose "Restore Windows 95 Drivers" Additional query words: 1.00 CC video audio sound troubleshoot troubleshooting directx kbusage ====================================================================== Keywords : Technology : kbHomeProdSearch kbGamesSearch kbZNotKeyword kbCloseCombatSearch kbCloseCombat Version : :1.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.