DOCUMENT:Q153796 08-NOV-2001 [homegame] TITLE :Close Combat: Hang at Splash Screen PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv kbmmkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Close Combat for Windows 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run Close Combat for Windows, your computer may hang (stop responding) at the animated Microsoft logo splash screen. CAUSE ===== You may experience this behavior with certain video cards if you have configured Windows 95 to play video in full-screen mode. RESOLUTION ========== The following steps describe how to resolve this problem: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click Multimedia, click the Video tab, and then click the Window button. In the windows list, click Original size. 3. Click OK. MORE INFORMATION ================ This problem appears to occur just as the animated Microsoft logo splash screen (Mslogo.avi) begins playing. It occurs as the Mslogo.avi switches from playing in a window to playing in a full screen. Additional query words: 1.00 lock crash hanging hung freeze freezes stop responding frozen ====================================================================== Keywords : kbdisplay kbenv kbmm kbfaq Technology : kbHomeProdSearch kbGamesSearch kbZNotKeyword kbCloseCombatSearch kbCloseCombat Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.