DOCUMENT:Q155662 08-NOV-2001 [homegame] TITLE :Monster Truck Madness: Audio Troubleshooting PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== 1.0 WINDOWS kbusage kbreadme kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Monster Truck Madness, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= The following article discusses ways to troubleshoot audio problems you may encounter when running Monster Truck Madness. This information is from the Monster Truck Madness Readme.txt file. SOUND DOES NOT PLAY CORRECTLY If Monster Truck Madness does not play sound properly, try the following list of troubleshooting steps. Verify that your speakers and the Windows 95 volume control are enabled and turned up. Confirm that you do not have Mute Sound selected on the Options menu in Monster Truck Madness. Verify that Windows 95 can play .wav files: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Sounds icon. 3. Try to play a .wav file. If Windows 95 is not able to play a .wav file, check to see that a sound card is enabled: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab. 4. Click the plus sign next to Sound, Video and Game Controllers. 5. If there is no Sound, Video and Game Controllers entry or you have no sound card listed under this entry, contact the manufacturer of your computer or sound card and request help reinstalling the sound card drivers. If you are able to play a .wav file in Windows 95, ensure that sounds are enabled and recognized in Monster Truck Madness: 1. Start Monster Truck Madness. 2. On the Options menu, click Sound. 3. Verify that the Play Sound Effects and/or Play Music check boxes are selected. 4. Click Advanced. 5. Verify that Monster Truck Madness recognizes a sound card by looking under the Sound Card Detected label. The name of your sound card should be displayed. 6. To see if Monster Truck Madness will play a sound file, click Test. SOUND CLIPPED OR DELAYED If sound in Monster Truck Madness seems clipped or delayed, try the following troubleshooting steps: On the Options menu, click Sound. Click Advanced. If the sound is choppy or clipped, increase the number of buffers slightly. If there is a delay in the sound effects, decrease the number of buffers slightly. To apply the new settings and hear the results, click Test. If the sound is still clipped, increase the buffer size slightly, and then click Test. If you decrease the buffer size too much, the sound will seem choppy. Continue to experiment until the sound is smooth and timed appropriately. NOTE: You can always restore original settings by clicking Default. ENSONIQ SOUNDSCAPE CARD INFORMATION If you're having problems installing Monster Truck Madness with the Ensoniq Soundscape sound card, but you know that there is nothing wrong with the sound card, try this: Click Start, point to Settings, and then click Control Panel. Double-click System. In the System Properties dialog box, click the Device Manager tab. Double-click Sound, Video and Game Controllers. Click Ensoniq Soundscape, and then click Properties. In the Ensoniq Soundscape dialog box, click the DOS Settings tab. Under Synth Routing, make sure Internal is selected. Close all dialog boxes and reboot. Reinstall Monster Truck Madness. Additional query words: 1.00 Monster Truck Madness improve sound performance increase not playing correctly sounds distorted distortion ====================================================================== Keywords : kbfaq Technology : kbGamesSearch kbZNotKeyword kbMonsterTMSearch kbMonsterTM Version : WINDOWS:1.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.