DOCUMENT:Q156647 08-NOV-2001 [homegame] TITLE :Deadly Tide: Troubleshooting Display Problems PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Deadly Tide for Windows 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article provides tips on troubleshooting Deadly Tide display problems. MORE INFORMATION ================ Changing the Video Display to 256 or Greater Colors --------------------------------------------------- Your computer must display at least 256 colors to run Deadly Tide. To display 256 or greater colors in Windows 95/98: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. Under Color Palette or Colors, click 256, High, or True Color. 5. Click OK. If you don't have the necessary 256-color driver, or if you aren't sure that your video card supports at least 256 colors, contact your video card manufacturer. If Your Screen Blanks After Adding a New Pilot ---------------------------------------------- If your screen blanks after adding a pilot name in the Pilot sign-in box, insert Disc 1 before restarting the game. If You Click Start in the PCC and You Cannot Start -------------------------------------------------- If you click Start in the Pilot Control Center (PCC) and it returns you to the PCC, your video card driver might not support the graphic quality mode you have chosen. Select a different graphic quality mode and try again. If none of the graphic quality modes work, contact your video card manufacturer for the latest DirectX-compatible video drivers. If You Experience Other Display Problems ---------------------------------------- - If you experience other display problems, see the DirectX section of this Readme file in Section B, "Installation Notes." You may have to contact your video card manufacturer for the latest DirectX 2.0 drivers. - Try installing an updated version of DirectX. The latest version of DirectX is available at the following Microsoft Web site: http://www.microsoft.com/directx For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX NOTE: Most DirectX related problems have been resolved in the latest version of DirectX. Download the latest version of DirectX or, if you own a game that installs a newer version of DirectX, install DirectX from the newer game's CD-ROM. - General video problems, such as banding, slow performance, crashing, and so on may be caused by not having the proper DirectX drivers installed. To reinstall DirectX drivers: 1. Insert Deadly Tide Disc 1 into your CD-ROM drive. 2. Double-click My Computer. 3. Right-click Deadlytide1. 4. Click Install DirectX. 5. Click ReInstall DirectX. Additional query words: 1.0 deadlytide games audio volume no sound run cannot kbimu homegame msgame ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbZNotKeyword kbDeadlyTide Version : WINDOWS:1.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.