DOCUMENT:Q157600 19-FEB-2002 [homegame] TITLE :Golf: Installation Troubleshooting PRODUCT :Microsoft Home Games PROD/VER::3.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Golf for Windows, version 3.0 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses Golf version 3.0 installation troubleshooting steps. This article is organized into the following sections: - Troubleshooting Microsoft Golf 3.0 Setup - Installation and CD-ROM Drives - Installing Microsoft Golf 3.0 on Windows NT - Starting Microsoft Golf 3.0 If You Are Using the PC Tools Desktop TROUBLESHOOTING MICROSOFT GOLF 3.0 SETUP ---------------------------------------- Below are the four most common issues encountered while installing Golf. Follow the instructions for each issue you encounter, and then run Setup again. An Intel 486 or Higher Processor: You must either upgrade to an Intel 486 or higher processor, or switch to a computer with an Intel 486 or higher processor. Windows 95/98 or Windows NT 3.51 or Later: You must install Microsoft Windows 95/98 or Windows NT 3.51 or later. To purchase a Windows upgrade, see your local retailer. A 256-Color Video Driver (Minimum 640 x 480 Display Resolution): Microsoft Golf high-resolution golf courses require a 256-color video display. In most cases, you need only install a 256-color video driver to correct the problem. To change the palette to 256 colors in Windows 95/98: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. In the Color Palette or Colors box, click 256 color. 5. Click OK. 6. Reinstall Golf. NOTE: If you don't have the necessary 256-color driver, or if you aren't sure that your video card supports 256 colors, contact your video-card manufacturer. To obtain Super VGA drivers: Install the Super VGA (256 colors) drivers. These drivers are included with version 3.11 of Microsoft Windows and Microsoft Windows for Workgroups, and they work correctly on many video cards. INSTALLATION AND CD-ROM DRIVES ------------------------------ If you are using a 2x CD-ROM drive, you should do a Typical or Custom installation for better performance. If you are using 16-bit CD-ROM drivers for your CD-ROM, Autorun may not work properly. To manually run Setup, double-click on the Setup icon in the Golf 3.0 CD in your CD-ROM drive to start installation. INSTALLING MICROSOFT GOLF 3.0 ON WINDOWS NT ------------------------------------------- - You must have Windows NT 3.51 or higher to install Golf. If you are using Windows NT 3.5, contact your retailer for an upgrade. - If you are running Windows NT 4.0, a desktop shortcut will not be created during setup. STARTING MICROSOFT GOLF 3.0 IF YOU ARE USING THE PC TOOLS DESKTOP ----------------------------------------------------------------- If you are using PC Tools Desktop as your Windows shell, you will need to restart Windows manually after installing Golf. Just exit Windows and type the following at the prompt: win Additional query words: 1.00 3.00 golf set up install ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbGamesSearch kbGolfSearch kbGolf300 Version : :3.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.