DOCUMENT:Q158392 08-NOV-2001 [homegame] TITLE :Hellbender and MTM: Screen Goes Black with Hercules Dynamite PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Hellbender for Windows, version 1.0 - Microsoft Monster Truck Madness, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Your screen may turn black or your computer may stop responding (hang) when you run games in 640 x 480 resolution using some Hercules video cards. RESOLUTION ========== The following troubleshooting steps may temporarily resolve this problem until updated drivers are available from Hercules. Try one of the following: - Change the game resolution. - Restore the Windows 95 drivers (Windows 95 only). - Run the game in a window rather than full screen. See below for more information about how to perform these troubleshooting steps. Change the Game Resolution -------------------------- Change the game resolution as follows: 1. Start the game. 2. In Hellbender, click Settings on the Options menu. In the Graphics tab, change the Game Resolution to 320 x 400. In Monster Truck Madness, click Graphics on the Options menu. Change the Simulation Resolution to 320 x 400. Restore the Windows 95 Drivers (Windows 95 only) ------------------------------------------------ Restore the Windows 95 drivers as follows: 1. Run Dxsetup.exe, which is located in the DirectX folder on the game CD. 2. Click the Restore Windows 95 Drivers button and follow the instructions on the screen. Run the Game in a Window Rather than Full Screen ------------------------------------------------ Run the game in a window rather than full screen. To do this, do the following: 1. In Hellbender, clear the Full Screen box in the starting dialog box. In Monster Truck Madness, click Graphics on the Options menu. 2. Clear the Automatic Full Screen box. Additional query words: 1.00 dynamite video hellbender monster truck game games hang freeze up crash ====================================================================== Keywords : Technology : kbGamesSearch kbZNotKeyword kbMonsterTMSearch kbMonsterTM kbHellBender Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.