DOCUMENT:Q159677 07-MAY-2002 [homegame] TITLE :Flight Simulator Err Msg: MMSystem263 [MCI] Device Not Connected PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbmm kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator for Windows 95, version 1.0 - Microsoft Flight Simulator 98 - Microsoft Flight Simulator 2000 - Microsoft Flight Simulator 2000 Professional Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Flight Simulator 2000, Flight Simulator 98, or Flight Simulator for Windows 95, you may receive the following error message: MMSystem263 [MCI] Device not connected. CAUSE ===== This behavior can occur if the Motion Video Device on the computer is not configured properly. RESOLUTION ========== To resolve this issue, remove and then reinstall the Motion Video Device. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. Click the Advanced or Devices tab. 4. Click the PLUS SIGN (+) next to Media Control Devices to expand the branch. 5. Click Motion Video Device (Media Control), and then click Properties. 6. Click Remove, and then click Yes. 7. Click OK or Close until you return to Control Panel. 8. Restart the computer. 9. Click Start, point to Settings, and then click Control Panel. 10. Double-click Add New Hardware, and then click Next. If you are using Microsoft Windows 98, click Next again. 11. When you are prompted to let Windows search for the hardware, click "No, I want to select the hardware from a list". 12. In the Hardware Types box, click "Sound, video and game controllers", and then click Next. 13. In the Manufacturers box, click Microsoft MCI. 14. In the Models box, click Motion Video Device (Media Control), and then click Next. 15. Click Finish. 16. Restart the computer. NOTE: If the Motion Video Device (Media Control) is not listed, you must follow steps 9 through 16 to install the device. To work around this issue, disable the Flight Simulator Intro movies when you start the game. To do this: 1. Click Start, point to Find, and then click "Files or Folders". 2. In the "Look in" box, click My Computer. 3. In the Named box, type the appropriate following line for your version of Flight Simulator, and then click Find Now. Flight Simulator 2000: Fs2000.cfg Flight Simulator 98: Fltsim98.cfg Flight Simulator for Windows 95: Fltsim95.cfg 4. In the list of found files, double-click your configuration file. 5. In the "Choose the program you want to use" box, click Notepad, and then click OK. 6. Locate the [MAIN] section in the configuration file. 7. Under the [MAIN] section, type the following line, and then press ENTER: Showlogo=0 8. On the File menu, click Exit. When you are prompted to save the changes, click Yes. When you start Flight Simulator, the intro movies do not appear, and you do not receive the error message. MORE INFORMATION ================ For additional information about MCI error messages, click the article number below to view the article in the Microsoft Knowledge Base: Q136983 No Sound, MMSystem or MCI Errors in Windows 95 Additional query words: 1.00 6.00 flightsim fs6 fs95 mmsystem263 logo avi opening hang startup MCI fs98 fs2k ====================================================================== Keywords : kbenv kberrmsg kbmm kbimu Technology : _IKkbbogus kbGamesSearch kbFlightSimSearch kbFlightSim2000 kbFlightSim98 kbFlightSim95 kbSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.