DOCUMENT:Q162125 06-AUG-2002 [homegame] TITLE :Installation Error: Invalid Page Fault in Kernel32.dll PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0,3.0 OPER/SYS: KEYWORDS:kbdisplay kberrmsg kbsetup kbtlckbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 - Microsoft Deadly Tide for Windows 1.0 - Microsoft Flight Simulator 2000 - Microsoft Flight Simulator 98 - Microsoft Flight Simulator for Windows 95, version 1.0 - Microsoft GEX, version 1.0 - Microsoft Golf for Windows, version 3.0 - Microsoft Hellbender for Windows, version 1.0 - Microsoft Monster Truck Madness, version 1.0 - Microsoft NBA Full Court Press for Windows, version 1.0 - Microsoft Soccer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install one of the programs listed at the beginning of this article, you may receive the following error message during installation of the DirectDraw drivers: Installation Error: Invalid Page Fault In Kernel32.dll RESOLUTION ========== To resolve this issue, cancel Setup and perform the following steps: 1. Change the video driver to the Standard Video Adapter (VGA) driver. To do this, use the appropriate method for your version of Windows. Windows 95 retail or OEM Service Release 2 (OSR-2): a. Click Start, point to Settings, and then click Control Panel. b. Double-click Display. c. On the Settings tab, click Change Display Type (retail) or Advanced Properties (OSR-2). d. Under Adapter Type, note the name of your current video driver, and then click Change (retail), or on the Adapter tab, note the name of your current video driver, and then click Change (OSR-2). e. Click Show All Devices. f. In the Manufacturers box, click (Standard Display Types). g. In the Models box, click Standard Display Adapter (VGA), and then click OK. h. Click Close, and then click Close again. i. When you are prompted to restart the computer, click Yes. Windows 98: a. Click Start, point to Settings, and then click Control Panel. b. Double-click Display. c. On the Settings tab, click Advanced. d. On the Adapter tab, note the name of your current video driver, and then click Change. e. Click Next, click "Display a list of all the drivers in a specific location, so you can select the driver you want," and then click Next. f. Click Show All Devices. g. In the Manufacturers box, click (Standard Display Types). h. In the Models box, click Standard Display Adapter (VGA), and then click OK. i. Click Next three times, and then click Finish. j. Click Close, and then click Close again. k. When you are prompted to restart the computer, click Yes. 2. Run DirectX Setup (Dxsetup.exe) from the installation CD-ROM for the program. To do this: a. Click Start, point to Find, and then click "Files or Folders". b. In the "Look in" box, click cd-rom, where cd-rom is the drive letter for the CD-ROM drive that contains the installation CD-ROM for the program. c. In the Named box, type "dxsetup.exe" (without the quotation marks), and then click Find Now. d. In the list of found files, double-click the Dxsetup.exe file to start DirectX Setup. e. If you are prompted to install or reinstall DirectX, click Install or Reinstall DirectX. f. When you are prompted to restart your computer, do so. 3. When Windows restarts, repeat step 1 to change the video driver back to the original video driver, and then restart the computer. 4. Install the program. Additional query words: 1.00 3.00 6.00 games video fs95 fs6 flight simulator hellbender gex deadly tide nba full court press fcp golf ipf setup kernel install directx direct draw ====================================================================== Keywords : kbdisplay kberrmsg kbsetup kbtlc kbfaq Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbFlightSimSearch kbZNotKeyword kbGolfSearch kbMonsterTMSearch kbGEX kbMonsterTM kbHellBender kbCombatFlightSim kbCombatFlightSimSearch kbFlightSim2000 kbFlightSim98 kbFlightSim95 kbSoccer kbDeadlyTide kbNBAFullCourtPress kbGolf300 kbSimSearch Version : WINDOWS:1.0,3.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.