DOCUMENT:Q175151 06-AUG-2002 [homegame] TITLE :FS98/2000 Err Msg: There was an Unrecoverable Exception Error... PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbdisplay kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 2000 - Microsoft Flight Simulator 2000 Professional Edition - Microsoft Flight Simulator 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Flight Simulator 98 or Flight Simulator 2000, you may receive the following error message: There was an Unrecoverable Exception Error in Flight Simulator with C++ Runtime Library. CAUSE ===== This behavior can occur if the video driver installed on your computer is not designed for the video adapter installed in your computer. RESOLUTION ========== To resolve this issue, install the latest version of the correct video driver for your video adapter, and then remove and reinstall Flight Simulator 98 or Flight Simulator 2000. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Settings tab. 4. Click Change Display Type. NOTE: If you are using Microsoft Windows 95 OEM Service Release 2 (OSR2), click Advanced Properties, and then click the Adapter tab. If you are using Microsoft Windows 98, click Advanced, and then click the Adapter tab. 5. If the installed display driver does not match the type of video card you have installed in your computer, install the appropriate video driver for your video card. For additional information about how to install or change a video driver, click the article number below to view the article in the Microsoft Knowledge Base: Q131806 Windows 95/98: How to Install or Change a Display Driver 6. Restart the computer. 7. Click Start, point to Settings, and then click Control Panel. 8. Double-click Add/Remove Programs. 9. Click Microsoft Flight Simulator 98 or Microsoft Flight Simulator 2000, and then click Add/Remove. 10. Follow the instructions on the screen to remove Flight Simulator 98 or Flight Simulator 2000. 11. Restart the computer. 12. Insert the Flight Simulator 98 or the Flight Simulator 2000 Disk 1 CD-ROM into the CD-ROM drive. If the installation program does not start automatically: a. Click Start, and then click Run. b. In the Open box, type the following line, and then click OK :\setup.exe where is the drive letter of your CD-ROM drive. 13. Follow the instructions on the screen to install Flight Simulator 98 or Flight Simulator 2000. Additional query words: msgame flightsim fsim fs98 fs2000 fs2k ====================================================================== Keywords : kbdisplay kbenv kberrmsg Technology : kbGamesSearch kbFlightSimSearch kbFlightSim2000 kbFlightSim98 kbSimSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.