XADM: Administrator Can't Specify a Font Size in IMC

• Microsoft Exchange Server versions 5.0 and 5.5

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information on how to do this, view the "Restoring the Registry" online Help topic in Regedit.exe or the "Restoring a Registry Key" online Help topic in Regedt32.exe.

SYMPTOMS

The Internet Mail Service allows administrators to configure the use of a fixed width font, but not the font size.

CAUSE

This is by design.

RESOLUTION

To resolve this problem:

Obtain the hotfix referenced below or wait for the next Exchange Server service pack.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" online Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

With the fix referenced below applied, you will now be able to specify the font size by setting the following registry value:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
   \MSExchangeIS\Parameters\System\InternetConent

   Name: FontSize
   Type: REG_DWORD
   Range: 1 - 7
   Default: 2

   1 = 8 pt
   2 = 10 pt
   3 = 12 pt
   4 = 14 pt
   5 = 16 pt
   6 = 20 pt
   7 = 24 pt

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K