DOCUMENT:Q175407 11-JUN-2002 [homegame] TITLE :Age of Empires: Hangs During Multiplayer Game on Zone.com PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbinterop kbtlc aoe igz kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires, version 1.0 - Microsoft Age of Empires Expansion: The Rise of Rome, version 1.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you run Microsoft Age of Empires, the game may stop responding (hang) after several minutes of game play in a multiplayer session on Zone.com. CAUSE ===== This behavior can occur if you use certain hardware configurations and your Internet service provider (ISP) installs a third-party version of the Winsock.dll file that is not compatible with Age of Empires. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this issue, follow these steps: 1. Extract a new copy of the Winsock.dll file from your original Windows 95/98 CD-ROM or disks to the Windows folder. For information about how to use the Extract tool, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files 2. If the issue continues to occur, change the value data for the CommandLine value in the following registry key to "lobby msync" (without the quotation marks): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectPlay\Applications\ Age of Empires NOTE: You must separate "lobby" and "msync" with a blank space. Additional query words: 1.00 aoe ror igz zone z4 freeze crash kbfaq ====================================================================== Keywords : kbinterop kbtlc aoe igz kbimu msgame kbfaq Technology : kbHomeProdSearch _IKkbbogus kbAOE kbGamesSearch kbZNotKeyword kbAOESearch kbAOEExpRome Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.