DOCUMENT:Q176886 08-NOV-2001 [homegame] TITLE :Age of Empires: Keyboard Stops Responding When You Save a Game PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0,2.0 OPER/SYS: KEYWORDS:kb3rdparty kbenv aoe ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires, version 1.0 - Microsoft Age of Empires Expansion: The Rise of Rome, version 1.0 - Microsoft Age of Empires II: The Age of Kings, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to save a game or type a name for a multiplayer game session in Age of Empires, you may experience any of the following issues: - The keyboard stops responding. - The computer stops responding (hangs). - The program closes when you attempt to type a name for the game. CAUSE ===== This issue can occur if you have Adobe Type Manager installed on the computer. Adobe Type Manager makes the following modifications to the [Boot] section in the System.ini file: SYSTEM.DRV=ATMSYS.DRV ATMSYS.DRV=SYSTEM.DRV or ATM.SYSTEM.DRV=SYSTEM.DRV RESOLUTION ========== To resolve this issue, disable Adobe Type Manager by following these steps: 1. Click Start, and then click Run. 2. In the Open box, type "system.ini" (without the quotation marks), and then press ENTER. 3. In the [Boot] section, locate the following lines: SYSTEM.DRV=ATMSYS.DRV ATMSYS.DRV=SYSTEM.DRV 4. Place a semicolon (;) at the beginning of each line to disable them. For example: ;SYSTEM.DRV=ATMSYS.DRV ;ATMSYS.DRV=SYSTEM.DRV 5. Type the following line in the [Boot] section of the System.ini file: System.drv=System.drv 6. On the File menu, click Save. 7. On the File menu, click Exit. 8. Restart the computer. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 2.00 aoe aok kings atmsys locks keys freeze remark ====================================================================== Keywords : kb3rdparty kbenv aoe Technology : kbHomeProdSearch _IKkbbogus kbAOE kbGamesSearch kbZNotKeyword kbAOESearch kbAOEExpRome kbAOE2Kings Version : WINDOWS:1.0,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.