DOCUMENT:Q178542 08-NOV-2001 [homegame] TITLE :Age of Empires: Clicking Diplomacy Button Hangs Computer PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv aoe kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Diplomacy button while you are playing Microsoft Age of Empires, your computer may stop responding (hang). RESOLUTION ========== You may be able to resolve this issue by reducing the graphics hardware acceleration. To do so, use the following steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. On the Performance tab, click Graphics. 4. Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting). 5. Click OK, and then click Close. 6. When you are prompted to restart the computer, click Yes. If these steps resolve the issue, repeat these steps to increase the graphics hardware acceleration by moving the Hardware Acceleration slider one notch to the right (the Most acceleration setting) in step 4. If the problem returns, move the slider back to the Basic acceleration setting. Additional query words: 1.00 rise of rome expansion pack aoe ages ageofempires crash freeze lock shutdown shut down ====================================================================== Keywords : kbdisplay kbenv aoe kbimu Technology : kbHomeProdSearch kbAOE kbGamesSearch kbZNotKeyword kbAOESearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.