DOCUMENT:Q180411 28-MAR-1999 [exchange] TITLE :XADM: Anonymous User Count Not Included in Active User Count PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SUMMARY ======= The Active User Count as displayed in Performance Monitor does not include users who are connected to the information store via an anonymous connection. MORE INFORMATION ================ To get the total number of users connected to an information store, do the following: 1. Start Performance Monitor. PerfMon is located in Programs/Administrative Tools/Performance Monitor. 2. From PerfMon, click the + (plus) toolbar shortcut. 3. In the Object drop-down box, scroll up to the MSExchangeIS Object, and select it. 4. In the Counter scroll window, select Anonymous User Count, then select Add. 5. In the Counter scroll window, select User Count, then select Add. The combination of these two counters gives you the total number of connected users at any one time. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0,5.0,5.5 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.