DOCUMENT:Q184795 21-OCT-2000 [homegame] TITLE :Close Combat Error Message: Nternal Error #4 Reported PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbdisplay kbenv kberrmsg ccabtf kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Close Combat: A Bridge Too Far, version 2.0, on platform(s): - the operating system: Mac OS (all) ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Close Combat: A Bridge Too Far on a Macintosh, you may receive the following error message: Nternal Error #4 Reported. This message may be followed by a number of symbols or other characters. CAUSE ===== This behavior can occur if the color palette or display resolution is not set correctly. RESOLUTION ========== To resolve this issue, follow these steps: 1. Click the Apple menu, point to Control Panels, and then click Monitors or Monitors & Sound. 2. In the Settings Of Selected Monitor box, click Colors, and then click Thousands. 3. Click Options. 4. In the Select A Monitor Setting box, click a display resolution of 832 x 624 or higher, and then click OK. 5. Close the Monitors or Monitors & Sound window. MORE INFORMATION ================ If a setting of 832 x 624 or higher is not listed in the Select A Monitor Setting box, contact Apple Computer technical support at (800) SOS-APPL to inquire about how to adjust your monitor's display resolution capacity. Additional query words: 2.00 close combat abtf abridgetoofar abridge cc2 ====================================================================== Keywords : kbdisplay kbenv kberrmsg ccabtf kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbCloseCombatSearch Version : WINDOWS:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.