DOCUMENT:Q185135 30-MAY-2002 [homegame] TITLE :Zone: Wrong Game Is Displayed When You Click a Game Room Link PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv igz kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Zone.com ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a game room link in the Zone, the wrong game room may be displayed. CAUSE ===== This issue can occur if either of the following conditions are true: - You used a shortcut you created for an earlier version of the Zoneto enter the game room. Shortcuts created for earlier versions of the Zone may no longer point to the same game room. - An older version of the Web page for the game room is stored in your Internet cache. RESOLUTION ========== To resolve this issue, use the appropriate method. Remove Old Shortcuts -------------------- If you attempted to enter the game room using a shortcut, delete the shortcut. Because the Zone now uses JavaScript to open game rooms, you can no longer make a shortcut directly to a game room. Empty Your Internet Cache ------------------------- To do this, use the appropriate method for your Web browser. Microsoft Internet Explorer 4.x and Later: 1. On the View menu (Internet Explorer 4.x) or Tools menu (Internet Explorer 5.0), click Internet Options. 2. Under Temporary Internet Files, click Delete Files, and then click Yes or OK. 3. Click Settings. 4. Under "Check for newer versions of stored pages," click "Every time you start Internet Explorer". 5. Click OK, and then click OK again. 6. Quit and then restart Internet Explorer. 7. Connect to the Zone. Additional query words: msngz igz msgame incorrect other ====================================================================== Keywords : kbenv igz kbimu msgame Technology : kbGamesSearch kbMSNSearch kbZone Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.