DOCUMENT:Q186161 30-MAY-2002 [homegame] TITLE :Zone: How to Remove and Reinstall the Zone Software PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbsetup igz kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Zone.com ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to manually remove and reinstall the MSN Gaming Zone software. MORE INFORMATION ================ To remove and reinstall Zone.com software manually, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Install/Uninstall tab, click Zone.com, and then click Add/Remove. 4. Follow the instructions on the screen to remove Microsoft MSN Gaming Zone. 5. Remove Zone.com Heartbeat ActiveX control or plug-in. For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base: Q225041 Zone: How to Remove the Heartbeat ActiveX Control 6. Empty the Temporary Internet Files folder. 7. Visit the following Zone.com Web site to reinstall the Zone software: http://zone.msn.com/services/install.asp Additional query words: msngz igz msgame ====================================================================== Keywords : kbsetup igz kbimu kbfaq Technology : kbGamesSearch kbMSNSearch kbZone Version : : Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.