DOCUMENT:Q169707 08-MAY-1999 [exchange] TITLE :XADM: AV in Mad.exe w/ 20 or More IP Addresses for NIC PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= When you have more than 20 IP addresses defined for the network interface card (NIC), the System Attendant may raise a general protection fault (GPF), resulting in a Drwtsn32.log similar to the one below: Application exception occurred: App: mad.dbg (pid=277) When: 7/9/1997 @ 14:27:56.867 Exception number: c0000005 (access violation) STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ From the Dr. Watson log State Dump for Thread Id 0x121 eax=00000000 ebx=00000001 ecx=011dffdc edx=00000018 esi=023611f0 edi=00000000 eip=77f674e6 esp=011dfee8 ebp=00000000 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: RtlLeaveCriticalSection 77f674e0 8b542404 mov edx,[esp+0x4] ss:020ee8ef=???????? 77f674e4 33c0 xor eax,eax FAULT ->77f674e6 ff4a08 dec dword ptr [edx+0x8] ds:00f0ea1e=???????? 77f674e9 7525 jnz RtlLeaveCriticalSection+0x30 (77f67510) 77f674eb 89420c mov [edx+0xc],eax ds:00f0ea1e=???????? 77f674ee f0ff4a04 lock dec dword ptr [edx+0x4] ds:00f0ea1f=???????? 77f674f2 7d03 jge RtlLeaveCriticalSection+0x17 (77f674f7) 77f674f4 c20400 ret 0x4 77f674f7 52 push edx 77f674f8 e873580000 call RtlpUnWaitCriticalSection (77f6cd70) 77f674fd 33c0 xor eax,eax 77f674ff c20400 ret 0x4 77f67502 2e8bc0 mov eax,cs:eax 77f67505 2e8bc0 mov eax,cs:eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00000000 00000000 00000000 00000000 00000000 00000000 ntdll!RtlLeaveCriticalSection From the user.dmp: kb FramePtr RetAddr Param1 Param2 Param3 Function Name 011dfee4 6c0bab9c 00000018 00000000 02361fb0 NTDLL!RtlLeaveCriticalSection+0x6 011dff00 6c0baa4e 00000000 02360aec 6c0bd870 EMSMDB32!CNCT::EcAllocateNotification+0x11c 011dff0c 6c0bd870 6c0a17e8 0085128c 02360aec EMSMDB32!RPC::EcAttemptPush+0xe 011dff28 6c0bd700 00000006 0085128c 80000008 EMSMDB32!FOLDOBJ::EcGetTable+0x130 011dff48 004137cc 02360aec 80000008 0085128c EMSMDB32!FOLDOBJ::GetContentsTable+0x70 011dff88 00412667 000000b4 00851100 00000000 MAD!CMapiSession::ScInitInbox+0xdc 011dffa0 0040f6d3 011dffec 00310025 0061004c MAD!CMapiSession::ScConnectMailbox+0x47 011dffb4 0040f649 77f04f2c 00851100 00310025 MAD!CMapiSession::DwProcessInbox+0x83 011dffb8 77f04f2c 00851100 00310025 0061004c MAD!CMapiSession::DwProcessInboxStatic+0x9 011dffec 00000000 0040f640 00851100 00000000 KERNEL32!BaseThreadStart+0x51 Additional query words: IIS Crash ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.