DOCUMENT:Q189317 12-JUN-2001 [homegame] TITLE :MTM2: "Application Error" Installing Game in Windows NT 4.0 PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup kbimu msgame mtm2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Monster Truck Madness 2, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Monster Truck Madness 2 on a computer running Microsoft Windows NT Workstation version 4.0, you may receive the following error message: An application error has occurred and an application error log is being generated. EBUxx.exe Exception: access violation (0xc0000005) CAUSE ===== This behavior can occur if your computer is configured to use more than one processor. The Monster Truck Madness 2 Setup program creates a temporary program named Ebuxx.exe (where xx is a randomly assigned number). Ebuxx.exe cannot run on computers configured to use multiple processors. RESOLUTION ========== To resolve this issue, configure the Ebuxx.exe program to use only one processor. To do this, follow these steps: 1. Start the Monster Truck Madness 2 Setup program. 2. When the opening Setup screen is displayed, press CTRL+ALT+DELETE. 3. Click Task Manager. 4. Click the Processes tab. 5. Right-click the Ebuxx.exe process, and then click Set Affinity. 6. Click each CPU check box to clear it, with the exception of CPU 0, and then click OK. 7. On the File menu, click Exit Task Manager. 8. Follow the instructions on the screen to complete the installation of Monster Truck Madness 2. MORE INFORMATION ================ The Ebuxx.exe program is deleted when Monster Truck Madness 2 Setup is finished. Additional query words: 2.00 msgame mtm2 general invalid page fault winnt ====================================================================== Keywords : kbenv kberrmsg kbsetup kbimu msgame mtm2 Technology : kbGamesSearch kbMonsterTMSearch kbMonsterTM2 Version : WINDOWS:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.