DOCUMENT:Q191556 06-AUG-2002 [homegame] TITLE :Urban Assault Does Not Start After Introductory Movie Is Played PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbui kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Urban Assault, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you play the introductory movie or if you press ESC to skip through the introductory movie, Microsoft Urban Assault may not start and you may be returned to the Windows desktop. CAUSE ===== This behavior can occur if you delete the folders containing the active saved game and the default user settings. RESOLUTION ========== To prevent this issue from occurring, do not delete any folders located inside the following folder: :\Program Files\Microsoft Games\Urban Assault\Save where is the drive letter for the hard disk on which Urban Assault is installed. MORE INFORMATION ================ If you want to delete a saved game, click the game you want to delete on the Save/Load screen in Urban Assault, and then click Delete. NOTE: The SDU7 saved game contains the default user settings and cannot be deleted. Additional query words: 1.00 msgame ua video kbfaq ====================================================================== Keywords : kbui kbimu msgame kbfaq Technology : kbGamesSearch kbUrbanAssault Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.