DOCUMENT:Q192937 25-JUL-2001 [homegame] TITLE :Motocross Madness: White Lines Displayed in Background PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbhw kburl kbimu msgame kbHardwarekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Motocross Madness, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start a race or a practice game in Motocross Madness, you may see a white horiziontal line displayed in the background. CAUSE ===== This behavior can occur if you use a Dell Optiplex GX1 computer with an ATI 3D Rage Pro AGP video adapter installed in the computer. RESOLUTION ========== To resolve this issue, download and install the latest video drivers for the ATI 3D Rage Pro AGP display adapter from the following Dell Computer Web site: http://support.dell.com/filelib If the issue continues to occur, download and install the latest version of DirectX from the following Microsoft Web site: http://www.microsoft.com/directx/homeuser/downloads/default.asp MORE INFORMATION ================ Older ATI 3D Rage Pro AGP video drivers for the Dell Optiplex GX1 are not fully compatible with DirectX. Motocross Madness uses DirectX to display graphics in the game, including the background and other objects. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: 1.00 msgame mcm motorcross motorcycle dx7 direct3d kbfaq ====================================================================== Keywords : kb3rdparty kbdisplay kbhw kburl kbimu msgame kbHardware kbfaq Technology : kbGamesSearch kbMotocrossSearch kbMotocrossM Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.