DOCUMENT:Q198101 07-MAY-2002 [homegame] TITLE :Combat Flight Simulator: Textures Disappear or Computer Hangs PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 - Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you switch to Bomb/Rocket View, Chase View, or Spot View when you fly in Microsoft Combat Flight Simulator or Microsoft Combat Flight Simulator 2, you may experience either of the following symptoms: - Ground textures start to disappear, and your computer eventually stops responding (hangs). - If you press P to pause the game, ground textures disappear. When you press P again to resume flying, your computer hangs immediately. CAUSE ===== This behavior can occur if a display adapter based on the Mpact II 3DVD chip set is installed in your computer. RESOLUTION ========== To resolve this issue, obtain and install the latest video driver for the display adapter installed in your computer. To do this, contact the manufacturer of your display adapter. For information about how to contact your display adapter manufacturer, query in the Knowledge Base for one of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z To work around this issue, or if the issue continues to occur, disable 3D hardware acceleration in the game. To do this, follow the appropriate steps. Combat Flight Simulator ----------------------- 1. On the Combat Flight Simulator startup screen, click Settings. 2. Click to clear the Enable Hardware Acceleration check box, and then click OK. Combat Flight Simulator 2 ------------------------- 1. On the Combat Flight Simulator 2 startup screen, click Settings. 2. Click Advanced Settings. 3. Click to clear the Enable Hardware Acceleration check box, and then click OK. Additional query words: 1.00 msgame combatfs cfs cfs2 ====================================================================== Keywords : kb3rdparty kbdisplay kbimu Technology : _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch kbSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.