DOCUMENT:Q210509 24-MAR-1999 [homegame] TITLE :Golf 99 Err Msg: Golf 99 Could Not Set Your Video Mode... PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kberrmsg kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Golf 1999 Edition, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Golf 1999 Edition, you may receive the following error message: Golf 99 could not set your video mode to the required resolution. Golf 99 requires a screen resolution of 800 x 600 and a High Color (16-bit) color palette. Please see Section C, "Video Troubleshooting," in the Readme.txt file on Disc 1 for more information. Golf 99 will exit. CAUSE ===== This behavior can occur if the video driver installed on your computer is outdated. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire if an updated video driver is available for your video adapter. For information about how to contact your hardware manufacturer, query in the Knowledge Base for one of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: 1.00 msgame golf99 display card ====================================================================== Keywords : kb3rdparty kbdisplay kberrmsg kbimu msgame kbfaq Technology : kbHomeProdSearch kbGamesSearch kbGolf99 kbGolfSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.