DOCUMENT:Q223310 30-MAY-2002 [homegame] TITLE :Zone Err Msg: Your Current Security Settings Prohibit... PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg igz kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Zone.com ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to connect to Zone.com, you may receive the following error message: Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display correctly. If you continue to browse Web pages on Zone.com, you may eventually receive the following error message: Please wait for page to download completely before perfoming this task. CAUSE ===== This behavior can occur if your current security settings prohibit downloading signed ActiveX controls. RESOLUTION ========== To resolve this issue, follow these steps. Internet Explorer 5.0 --------------------- 1. On the Tools menu in Internet Explorer, click Internet Options. 2. On the Security tab, click Internet. 3. Click Default Level, and then click OK. If the issue continues to occur, follow these steps: 1. On the Tools menu in Internet Explorer, click Internet Options. 2. On the Security tab, click Internet, and then click Custom Level. 3. Under Download Signed ActiveX Controls, click Enable or Prompt. 4. Click OK, and then click Yes. 5. Click OK. If the issue continues to occur, reinstall Internet Explorer from the following Microsoft Web site: http://www.microsoft.com/windows/ie/ Internet Explorer 4.0 --------------------- 1. On the View menu in Internet Explorer, click Internet Options. 2. Click the Security tab. 3. In the Zone box, click Internet Zone, and then click Reset. 4. Click OK. If the issue continues to occur, follow these steps: 1. On the View menu in Internet Explorer, click Internet Options. 2. Click the Security tab. 3. In the Zone box, click Internet Zone. 4. Click Custom (For Expert Users), and then click Settings. 5. Under Download Signed ActiveX Controls, click Enable or Prompt. 6. Click OK, and then click OK again. If the issue continues to occur, reinstall Internet Explorer from the following Microsoft Web site: http://www.microsoft.com/windows/ie/ Additional query words: msngz igz ie4 ie5 active-x msgame ====================================================================== Keywords : kbenv kberrmsg igz kbimu msgame kbfaq Technology : kbGamesSearch kbMSNSearch kbZone Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.