DOCUMENT:Q223315 30-MAY-2002 [homegame] TITLE :Zone Err Msg: An ActiveX Control on This Page Is Not Safe... PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg igz kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Zone.com ------------------------------------------------------------------------------- SYMPTOMS ======== When you browse Web pages on the Zone, you may receive the following error message: An ActiveX control on this page is not safe. Your current security settings prohibit running unsafe controls on this page. As a result, this page may not be displayed as intended. If you continue to browse Web pages on the Zone, you may eventually receive the following error message: Please wait for page to download completely before perfoming this task. CAUSE ===== This behavior can occur if your current security settings prohibit running ActiveX controls and plug-ins, or scripts for ActiveX controls that are marked as safe for scripting. RESOLUTION ========== To resolve this issue, use the appropriate method for your version of Microsoft Internet Explorer. Internet Explorer 6.0 --------------------- 1. On the Tools menu, click Internet Options. 2. On the Privacy tab, ensure the slider is set to Medium. 3. Click Apply, and then click OK. Internet Explorer 5.0 --------------------- 1. On the Tools menu in Internet Explorer, click Internet Options. 2. On the Security tab, click Internet. 3. Click Default Level, and then click OK. If the issue continues to occur, follow these steps: 1. On the Tools menu in Internet Explorer, click Internet Options. 2. On the Security tab, click Internet, and then click Custom Level. 3. Under Run ActiveX Controls And Plug-ins, click Enable or Prompt. 4. Under "Script ActiveX controls marked safe for scripting," click Enable or Prompt. 5. Under Java Permissions, click High Safety. 6. Click OK, and then click Yes. 7. Click OK. Internet Explorer 4.0 --------------------- 1. On the View menu in Internet Explorer, click Internet Options. 2. Click the Security tab. 3. In the Zone box, click Internet Zone, and then click Reset. 4. Click OK. If the issue continues to occur, follow these steps: 1. On the View menu in Internet Explorer, click Internet Options. 2. Click the Security tab. 3. In the Zone box, click Internet Zone. 4. Click Custom (For Expert Users), and then click Settings. 5. Under Run ActiveX Controls And Plugins, click Enable or Prompt. 6. Under "Script ActiveX controls marked safe for scripting," click Enable or Prompt. 7. Under Java Permissions, click High Safety. 8. Click OK, and then click OK again. MORE INFORMATION ================ If the issue continues to occur, install or reinstall the latest version of Internet Explorer from the following Microsoft Web site: http://www.microsoft.com/windows/ie Additional query words: msgame msngz igz ie4 ie5 active-x ====================================================================== Keywords : kbenv kberrmsg igz kbimu msgame kbfaq Technology : kbGamesSearch kbMSNSearch kbZone Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.