DOCUMENT:Q227203  16-JUL-1999  [homegame]
TITLE   :Baseball 2000: Setup Hangs Before Installation Is Complete
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbsetup kbimu msgamekbfaq

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The information in this article applies to:

 - Microsoft Baseball 2000, version 1.0 
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SYMPTOMS
========

When you attempt to install Microsoft Baseball 2000, Setup may stop responding
(hang) before the installation is complete.

You may be able to regain control of your computer by following these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Click Setup (Not Responding).

3. Click End Task.

4. If you receive a message stating that the program is busy or not responding,
   click End Task again.

CAUSE
=====

This behavior can occur if Gravis Experience software is running on your
computer.

RESOLUTION
==========

To prevent this issue from occurring, quit Gravis Experience before you attempt
to install Baseball 2000. To do this, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Click Dbserver.

3. Click End Task.

4. If you receive a message stating that the program is busy or not responding,
   click End Task again.

When Gravis Experience is no longer running, install Baseball 2000.

NOTE: After you install Baseball 2000 on your computer, restart the computer to
restart Gravis Experience.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame bball2000 bball2k crash freeze lock

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Keywords          : kb3rdparty kbsetup kbimu msgame kbfaq
Technology        : kbHomeProdSearch kbGamesSearch kbBaseballSearch kbBaseBall2000
Version           : WINDOWS:1.0
Issue type        : kbprb

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