DOCUMENT:Q228447 16-APR-1999 [homegame] TITLE :Baseball 2000: Shredded or Torn Graphics in Game PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 2000, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft Baseball 2000, the graphics in the game may appear shredded or torn on the screen. CAUSE ===== This behavior can occur if the following conditions are true: - A Creative Labs 3D Blaster Banshee video adapter is installed in your computer. - You are using version 4.10.01.0108-6.232 of the Voodoo Banshee Reference driver. RESOLUTION ========== To resolve this issue, download and install the latest video driver for the Creative Labs 3D Blaster Banshee video adapter from the following Creative Labs Web site: http://www.creaf.com To work around this issue, disable DirectX 6 support. To do this, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display. 3. On the Settings tab, click Advanced. 4. On the Blaster Control tab, click Advanced. 5. Click to clear the Enable DirectX 6 support check box. MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame direct-x bball2000 bball2k garbled scrambled corrupt ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch kbBaseBall2000 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.