DOCUMENT:Q152745 21-JUL-1999 [exchange] TITLE :XADM: Cannot Delete Public Folders Using Administrator Program PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SUMMARY ======= Public folders should always be deleted from a Microsoft Exchange client, not the Microsoft Exchange Administrator program. To delete a folder, you must be the owner of the folder. If you are an administrator and you need to delete a folder, add Owner permissions for yourself to the public folder, and then delete the public folder through the following procedure: 1. From the Microsoft Exchange Administrator program, under Organization, Folders, Public Folders, select the specific public folder that needs to be deleted. 2. Click Properties on the File menu. 3. Click the General tab, and select Client Permissions. 4. Add or change ownership of the public folder. Now log on to Exchange Server from an Exchange client using the account that now has ownership of the public folder, and delete the folder. Additional query words: ====================================================================== Keywords : kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.