DOCUMENT:Q161585 12-APR-1999 [exchange] TITLE :XADM: Cannot Get Properties on a Newly Created Folder PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Exchange Administrator program and attempt to get properties on a newly created public folder, you may receive the following error: The object cannot be found in the directory. This may be because replication has not completed. CAUSE ===== Client operations on the public folder, such as moving messages to the public folder, will be successful. However, this error indicates that the public folder does not have a directory object. This can happen when a special container created to house public folders is later deleted. In this case, the information store object for the public folder is created, but the directory object is not. WORKAROUND ========== In the Exchange Administrator program, you must re-create the Recipients container that was defined as the Public Folder container. If you do not know the name of this container, you can determine it by following these steps: 1. Start the Exchange Administrator program in Raw mode (Admin /R). 2. Highlight the Configuration container, and in the right pane select the Information Store Site Configuration container. 3. On the File menu, click Raw Properties. 4. In the List Attributes of Type box, select All. 5. In the Object Attributes list, select Folder Container. 6. The Attribute Value listed is the name you require for the Public Folder container. 7. Now recreate the Recipients container by opening the File menu, selecting New Other, and then selecting Recipients Container. This should automatically populate the Public Folder container entry in the Information Store Site Configuration properties. This will allow you to get properties of the public folder. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.