DOCUMENT:Q239768 04-SEP-1999 [homegame] TITLE :NBA/NFL 2000: Unable to Hear Sound in the Game PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbenv kbsound kbimu kbFAQ ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft NBA Inside Drive 2000, version 1.0 - Microsoft NFL Fever 2000, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft NBA Inside Drive 2000 or Microsoft NFL Fever 2000, you may be unable to hear sound in the game. CAUSE ===== This behavior can occur if audio compression is not installed. RESOLUTION ========== To resolve this issue, install audio compression: 1. Quit the game. 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs. 4. Click the Windows Setup tab. 5. Under Components, click Multimedia, and then click Details. 6. Click to select the Audio Compression check box, and then click OK. 7. Click OK. 8. Restart the game. Additional query words: 1.00 msgame nflfever nfl2k nba2000 nba2k football basketball mute silent ====================================================================== Keywords : kbenv kbsound kbimu kbFAQ Technology : kbGamesSearch kbNFLFever2000 kbNFLSearch kbZNotKeyword3 kbNBAInsideDrive2000 Version : WINDOWS:1.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.