DOCUMENT:Q174743 08-MAR-1999 [exchange] TITLE :XADM: Cannot Install 4.0/5.0 KMS After Installing 5.5 Server PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you run Setup to install a Key Management (KM) server version 4.0 or 5.0 in a site that has a mix of version 4.0, 5.0, and 5.5 servers, Setup will fail with the following error message: Unable to create Encryption-Cfg object in the site you are running Setup. Verify the Microsoft Exchange Directory is running then try again. MORE INFORMATION ================ This is by design. This error occurs because Exchange Server version 5.5 Setup creates the encryption-cfg object for the site, and earlier versions of the KM server Setup program cannot utilize an existing version of this object. Additional query words: KMS KM ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.