DOCUMENT:Q239872 03-SEP-1999 [homegame] TITLE :NBA/NFL 2000: Can Only Play Game in Software Mode PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft NBA Inside Drive 2000, version 1.0 - Microsoft NFL Fever 2000, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft NBA Inside Drive 2000 or Microsoft NFL Fever 2000, you may experience the following symptoms: - You are only able to play the game in software mode. - The video adapter installed in your computer may not appear in the list of available video drivers in the Display options window. CAUSE ===== This behavior can occur if at least two of the following conditions are true: - A Creative Labs Graphics Blaster Exxtreme video adapter is installed in your computer. - A video adapter based on the Riva TNT2 chipset is installed in your computer. - The video driver installed on your computer is outdated. RESOLUTION ========== To resolve this issue, download and install the latest video driver for your video adapter from the appropriate Web site: Creative Labs Graphics Blaster Exxtreme: http://support.soundblaster.com/files/download.asp Riva TNT2-Based Video Adapter: http://www.nvidia.com/3Dgraphics/resource_center.html MORE INFORMATION ================ For additional information about this issue, please click the article number below to view the article in the Microsoft Knowledge Base: Q239839 NFL Fever 2000: Video Adapter Does Not Appear in List of Drivers The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame nflfever nfl2k football missing ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame kbfaq Technology : kbGamesSearch kbNFLFever2000 kbNFLSearch kbZNotKeyword3 kbNBAInsideDrive2000 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.