DOCUMENT:Q240285 04-SEP-1999 [homegame] TITLE :NBA Inside Drive 2000: Cannot Hear Sound in Introductory Video PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbenv kbsound kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft NBA Inside Drive 2000, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft NBA Inside Drive 2000, you may be unable to hear the soundtrack of the introductory video clip. CAUSE ===== This behavior can occur if audio compression is not installed. RESOLUTION ========== To resolve this issue, install audio compression: 1. Quit NBA Inside Drive 2000. 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs. 4. Click the Windows Setup tab. 5. Under Components, click Multimedia, and then click Details. 6. Click to select the Audio Compression check box, and then click OK. 7. Click OK. 8. Restart NBA Inside Drive 2000. Additional query words: 1.00 msgame nba2000 nba2k basketball opening movie mute silent ====================================================================== Keywords : kbenv kbsound kbimu msgame Technology : kbGamesSearch kbNBAInsideDrive2000 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.