DOCUMENT:Q241174 11-SEP-1999 [homegame] TITLE :NBA Inside Drive 2000: Game Quits Unexpectedly PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbui kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft NBA Inside Drive 2000, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft NBA Inside Drive 2000, the game may quit unexpectedly. CAUSE ===== This behavior can occur if the following conditions are true: - A 2D video adapter is installed in your computer. - NBA Inside Drive 2000 is configured to use a 3D video adapter. RESOLUTION ========== To resolve this issue, configure NBA Inside Drive 2000 to run in software mode: 1. On the NBA Inside Drive 2000 startup screen, click Options. 2. Click the Video tab. 3. Under 3D Graphics Driver, click Software. 4. Click OK. NOTE: If you do not have a 3D video adapter installed in your computer, you must play NBA Inside Drive 2000 in software mode. MORE INFORMATION ================ This behavior can also occur if either of the following video adapters is installed in your computer: - Diamond Stealth II S220 - Diamond Stealth II G460 To resolve this issue, download and install the latest video driver for your video adapter from the following Diamond Multimedia Web site: http://www.diamondmm.com The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame nba2000 nba2k basketball crash ====================================================================== Keywords : kb3rdparty kbdisplay kbui kbimu msgame Technology : kbGamesSearch kbNBAInsideDrive2000 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.