DOCUMENT:Q242877 12-JUN-2001 [homegame] TITLE :Age of Empires II: Game Screens or Objects Are Distorted PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires II: The Age of Kings, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Age of Empires II: The Age of Kings, you may experience any of the following symptoms: - The startup screen or the New Player dialog box may be distorted. - The game screen may become distorted when you scroll from side to side. - Objects on the screen may become distorted when you click them. - The entire screen may be distorted. CAUSE ===== This behavior can occur if either of the following conditions are true: - A Number Nine 9FX Motion 531 video adapter is installed in your Microsoft Windows 95-based computer, and the video driver for your video adapter is outdated. - A 3Dlabs Permedia 2-based video adapter with 3Dlabs reference drivers is installed in your computer. RESOLUTION ========== To resolve this issue, use the appropriate method for your video adapter. 9FX Motion 531 -------------- Download and install the latest version of the video driver for your video adapter from the following Number Nine Web site: http://www.nine.com Permedia 2-Based Video Adapter ------------------------------ Contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your specific video adapter. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: 2.00 aoe2 aok corrupt images ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings Version : WINDOWS:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.