DOCUMENT:Q243170 06-AUG-2002 [homegame] TITLE :Asheron's Call: Text in the Chat Box Contains Unexpected Charact PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv igz kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Asheron's Call, version 1.0 - Microsoft Asheron's Call: Dark Majesty, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When use the Chat feature in Microsoft Asheron's Call, the text in the Chat box may contain unexpected characters. CAUSE ===== This behavior can occur if the Times New Roman font installed on your computer is missing or damaged. RESOLUTION ========== To resolve this issue, install a new copy of the Times New Roman font from your Microsoft Windows CD-ROM. To do this, use the appropriate method for your operating system. Microsoft Windows 98 -------------------- To install the Times New Roman font in Windows 98: 1. Insert the Windows 98 CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent Windows Setup from starting automatically. 2. Click Start, and then click Run. 3. In the Open box, type "sfc.exe" (without the quotation marks), and then click OK. 4. Click "Extract one file from installation disk." 5. In the "Specify the system file you would like to restore" box, type "times.ttf" (without the quotation marks), and then click Start. 6. In the Restore From box, click the CD-ROM drive that contains the Windows 98 CD-ROM. 7. In the Save File In box, type the following line, and then click OK :\windows\fonts where is the drive letter of the hard disk on which Windows is installed. Microsoft Windows 95 -------------------- For information about how to restore the default fonts (including Times New Roman) in Windows 95, click the article number below to view the article in the Microsoft Knowledge Base: Q152974 How to Restore the Default Fonts in Windows 95 Additional query words: 1.00 ac msngz igz corrupt extended illegible strange asherons ====================================================================== Keywords : kbdisplay kbenv igz kbimu msgame Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.