DOCUMENT:Q243721  16-MAY-2002  [homegame]
TITLE   :Asheron's Call: How to Obtain Assistance with the Game
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kbtool kbui igz kbimu msgamekbfaq

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The information in this article applies to:

 - Microsoft Asheron's Call, version 1.0 
 - Microsoft Asheron's Call: Dark Majesty, version 1.0 
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SUMMARY
=======

This article describes how to obtain assistance with Microsoft Asheron's Call.

MORE INFORMATION
================

Asheron's Call Online Help
--------------------------

For answers to most of your game-playing questions, please see the online Help
file for Asheron's Call. To do this, click the question mark button on the
Asheron's Call game screen.

Asheron's Call Help on the Microsoft Zone
-----------------------------------------

The Zone contains two very useful resources for Asheron's Call players: the
Handbook and Game Help. The Asheron's Call Handbook contains articles on many
aspects of gameplay, including allegiance, fellowship, magic, and combat.
Asheron's Call Game Help contains resolutions to many commonly encountered
issues. To view the Handbook or Game Help:

1. Connect to the following Asheron's Call Web page on the Zone:

   http://zone.msn.com/asheronscall/

2. In the left column, click Handbook or Game Help.

Microsoft Product Support Web Site
----------------------------------

Visit the FAQs & Highlights for Games Web page for technical information and
additional support resources at the following Microsoft Web site:

   http://support.microsoft.com/highlights/gms.asp

Ask a Microsoft Support Professional for help

   http://go.microsoft.com/fwlink/?LinkId=376

Urgent Assistance
-----------------

To request assistance if you are stuck in a situation that prevents you from
playing the game, click the Options button, and then click the Urgent Assistance
button in Asheron's Call.

Abuse
-----

To report behavior that is harassing, threatening, or offensive click the Options
button, and then click the Report Abuse button in Asheron's Call.

Billing
-------

If you have a question related to the billing of Asheron's Call, visit the
following Web site:

   http://zone.msn.com/billing

If you would like to view the answers to commonly reported billing problems or to
report a problem to the billing department, please visit the following Web
site:

   http://zone.msn.com/zqdb/help/zscreen.asp

Newsgroup
---------

You can obtain assistance from other users via the following Asheron's Call
newsgroup on the Internet:

   news://msnews.microsoft.com/microsoft.public.games.zone.asherons_call

To Report a Bug
---------------

If you have found a bug in the game, please go to the following web site:

   http://zone.msn.com/asheronscall/help/ashebugreporting.asp

Additional query words: 1.00 igz msngz ashcall ac aid asherons

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Keywords          : kbtool kbui igz kbimu msgame kbfaq
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj
Version           : :1.0
Issue type        : kbinfo

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PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
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ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
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MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.