DOCUMENT:Q243985 07-MAY-2002 [homegame] TITLE :FS2000: Introductory Video Is Played but Program Does Not Start PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbsetup kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator for Windows 95, version 1.0 - Microsoft Flight Simulator 98 - Microsoft Flight Simulator 2000 - Microsoft Flight Simulator 2000 Professional Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start any of the programs listed at the beginning of this article, the program may not start after the opening video clip is played. CAUSE ===== This behavior can occur if you install Flight Simulator for Windows 95 or Flight Simulator 98 to the folder in which Flight Simulator 2000 is installed. RESOLUTION ========== To resolve this issue, remove both versions of Flight Simulator, delete the Flight Simulator folder, and then install both programs into separate folders: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Install/Uninstall tab, click Microsoft Flight Simulator 2000, and then click Add/Remove. 4. When you are prompted to confirm the removal of Flight Simulator 2000, click OK. 5. On the Install/Uninstall tab, click Microsoft Flight Simulator 98 or Microsoft Flight Simulator for Windows 95, and then click Add/Remove. 6. Click OK or Remove All, and then follow the instructions on the screen to remove the program. 7. Delete the Flight Simulator folder. By default, Flight Simulator 2000 is located in the following folder: C:\Program Files\Microsoft Games\FS2000 For information about how to delete folders in Microsoft Windows, click Start, click Help, click the Index tab, type "deleting files, folders" (without the quotation marks), and then click Display. 8. Install each version of Flight Simulator to a separate folder. To do this, insert the Flight Simulator CD-ROM into the CD-ROM drive. If the installation program does not start automatically: a. Click Start, point to Settings, and then click Control Panel. b. Double-click Add/Remove Programs. c. On the Install/Uninstall tab, click Install, and then click Finish. d. Follow the instructions on the screen to install Flight Simulator. Repeat this step to install each version of Flight Simulator into a separate folder. NOTE: When you are prompted to choose a location for the second version of Flight Simulator, choose a different folder than you selected in the first installation. Additional query words: 1.00 msgame flightsim fsim fs95 fs98 fs2k animation movie ====================================================================== Keywords : kbsetup kbimu msgame Technology : _IKkbbogus kbGamesSearch kbFlightSimSearch kbFlightSim2000 kbFlightSim98 kbFlightSim95 kbSimSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.