DOCUMENT:Q244515 06-AUG-2002 [homegame] TITLE :FS 2000: Troubleshooting Joystick Problems (Part 2) PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv kbhw kbtshoot fsim kbimu msgame kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 2000 - Microsoft Flight Simulator 2000 Professional Edition ------------------------------------------------------------------------------- SUMMARY ======= This article is part 2 of the "Flight Simulator 2000: Troubleshooting Joystick Problems (Part 1)" article in the Microsoft Knowledge Base. To view part 1 of this article, click the article number below: Q243981 Flight Simulator 2000: Troubleshooting Joystick Problems (Part 1) MORE INFORMATION ================ Manually Assign Actions ----------------------- To manually assign an action to a button or axis on your game controller: 1. Start a new flight in Flight Simulator 2000. 2. On the Options menu, point to Controls, and then click Assignments. 3. To assign events to the buttons on your game controller, click the Buttons/Keys tab. To assign events to the axes on your game controller, click the "Joystick axes" tab. 4. In the "Joystick type" box, click the game controller you want to use. 5. Under the Event column, click to select the line for an event you want to assign to a button or an axis on your game controller, and then click "Change assignment." 6. On the game controller, press the button or move the axis you want to use for the selected action. If you receive a warning message that a different action is already assigned to the game controller button or axis, click the green check mark to accept the new assignment, or click Clear to select a different button. 7. When you finish manually assigning events to the buttons and axes on your game controller, click the green check mark. If the issue continues to occur, proceed to the next method. Calibrate as a Different Device ------------------------------- Use the Game Controllers tool in Control Panel to configure your game controller as a different device. NOTE: You cannot configure any Microsoft SideWinder gaming device except the SideWinder Standard or the SideWinder 3D Pro as a different device. For example, to configure a SideWinder 3D Pro joystick as a 3-axis 4-button joystick with Rudder/Pedals: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Game Controllers, and then click Microsoft SideWinder 3D Pro. 3. Click Remove, and then click Yes. 4. Click Add, click 3-Axis, 4-Button Joystick, and then click OK. 5. Click Properties. 6. On the Settings tab, click to select the Rudder/Pedals check box. 7. Click Calibrate, and then follow the instructions on the screen to calibrate the game controller. NOTE: Axis 3 is the throttle control, and axis 4 is the rudder control. 8. Click Test to verify that the game controller functions properly. 9. When you finish calibrating and testing the game controller, click OK, and then click OK again. If the issue continues to occur, proceed to the next method. Reduce Sound Playback Quality ----------------------------- If your sound card is unable to properly process game port signals and high quality game sounds at the same time, you may be able to work around the issue by reducing the sound playback quality in the game. To do this: 1. Click Start, point to Find, and then click "Files or Folders." 2. In the Named box, type "fs2000.cfg" (without the quotation marks). 3. In the "Look in" box, click My Computer, and then click Find Now. 4. In the list of found files, double-click the Fs2000.cfg file. 5. If you are prompted to select the program you want to use to open the file, click Notepad in the "Choose the program you want to use" box, and then click OK. 6. Scroll to the end of the file, press ENTER twice, and then type the following lines, pressing ENTER after you type each line: [SOUND] Channels=1 SamplesPerSec=11025 7. On the File menu, click Exit. When you are prompted to save the changes, click Yes. If the issue continues to occur, proceed to the next method. Remove and Reinstall Flight Simulator 2000 ------------------------------------------ To remove and reinstall Flight Simulator 2000: 1. Insert the Flight Simulator 2000 Disc 1 CD-ROM into the CD-ROM drive. Press and hold down SHIFT when you insert the CD-ROM to prevent the program from starting automatically. 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs. 4. On the Install/Uninstall tab, click Microsoft Flight Simulator 2000, and then click Add/Remove. 5. Click to select the "Remove saved Flight and flight videos" check box. 6. Click Uninstall. 7. When you are prompted to confirm the deletion of Flight Simulator 2000, click Yes. 8. Delete the Flight Simulator folder. By default, Flight Simulator 2000 is installed in the following folder: :\Program Files\Microsoft Games\FS2000 where is the drive letter of the hard disk on which Flight Simulator 2000 is installed. 9. Quit all unnecessary programs that are running on your computer. To do this, use the appropriate method for your version of Microsoft Windows. Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me): a. Press CTRL+ALT+DELETE. b. In the Close Program dialog box, click any program except Explorer or Systray (which are components of Microsoft Windows), and then click End Task. If you receive a message stating that the program is busy or not responding, click End Task again. c. Repeat steps 1 and 2 to quit all unnecessary programs that are running on your computer. Microsoft Windows 2000: 1. Press CTRL+SHIFT+ESC to open Windows Task Manager. 2. On the Applications tab, click any program, and then click End Task. Repeat this step to quit all unnecessary programs that are running on your computer. 3. Quit Windows Task Manager. 10. Click Start, and then click Run. 11. In the Open box, type the following line, and then click OK :\setup.exe where is the drive letter of the CD-ROM drive. 12. Follow the instructions on the screen to install the program. If the issue continues to occur, proceed to the next method. Obtain and Install Updated Device Drivers ----------------------------------------- If you are using version 1.0 of the SideWinder Game Device Software, download and install the latest version of the SideWinder Game Controller software from the following Microsoft Web site: http://www.microsoft.com/sidewinder To determine the version of the SideWinder Game Device or SideWinder Game Controller software installed in your computer: 1. Click Start, point to Find, and then click "Files or Folders." 2. In the Named box, type "sw3dpro.vxd" (without the quotation marks). 3. In the "Look in" box, click My Computer, and then click Find Now. 4. In the list of found files, right-click the Sw3dpro.vxd file, and then click Properties. NOTE: If the Sw3dpro.vxd file is not in the list of found files, the SideWinder software is not installed. 5. On the Version tab, note the value on the File Version line, and then click OK. 6. Close the Find: Files Named Sw3dpro.vxd window. In addition, if your game controller is connected to the game port in your sound card, contact the manufacturer of your sound card to inquire about how to obtain and install the latest version of the sound driver for your sound card. For information about how to contact the manufacturer of your sound card, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z If the issue continues to occur, proceed to the next method. Configure the Sound Card to Use Only One DMA Channel ---------------------------------------------------- If your game controller is connected to the game port in your sound card, your game controller may perform better if you configure the sound card to use only one DMA channel. NOTE: Some programs are unable to run with only one DMA channel. If you experience this issue, restore your original sound card settings. To configure a legacy sound card driver on a Microsoft Windows 95/98-based computer or a native sound card driver on a Microsoft Windows NT 4.0-based computer to use single-mode DMA: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. On the Devices or Advanced tab, click the PLUS SIGN (+) next to Audio Devices to expand the branch. 4. Click the sound card, and then click Properties. 5. Click Settings. 6. To configure the sound card to use single-mode DMA, see your sound card documentation, or use one of the following procedures: - Click to select the Use Single-Mode DMA check box, click OK until you return to Control Panel, and then restart the computer. - In the DMA Channel (16-bit) box, click Disable, click OK until you return to Control Panel, and then restart the computer. - In the High DMA box, click Use DMA, click OK until you return to Control Panel, and then restart the computer. If you cannot use the sound card driver to configure single-mode DMA, click Cancel until you return to Control Panel, and then proceed to the "Disable Force-Feedback Effects" method in this article. To configure a native sound card driver on a Windows 95/98-based computer to use single-mode DMA: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the PLUS SIGN (+) next to "Sound, video and game controllers" to expand the branch. 5. Click the sound card, and then click Properties. 6. Click the Resources tab. 7. Under Resource Type, locate the Direct Memory Access (DMA) lines. If you see more than one Direct Memory Access (DMA) line, configure the sound card for single-mode DMA. To do this: a. Click to clear the Use Automatic Settings check box. b. In the Settings Based On box, click a Basic Configuration that uses only one DMA channel setting. If you see a conflict message in the Conflicting Device List box, repeat this step to select another basic configuration that uses only one DMA channel and does not conflict with any other devices. If you do not see a conflict message in the Conflicting Device List box, click OK, and then click Yes. c. Click Close, and then restart the computer. If you see only one Direct Memory Access (DMA) line, or if you cannot find a basic configuration that uses only one DMA channel, click Cancel, click Cancel again, and then proceed to the next method. Disable Force-Feedback Effects ------------------------------ If you use a SideWinder Force Feedback Pro joystick or SideWinder Force Feedback Wheel, disable the force-feedback effects. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Game Controllers. 3. Click to select Microsoft SideWinder Force Feedback Pro or Microsoft SideWinder Force Feedback Wheel. 4. Click Properties. 5. On the Settings tab, drag the Force Feedback slider to the Off position. 6. Click OK, and then click OK again. If this resolves the issue, you may need to call Microsoft SideWinder Force Feedback Technical Support at (425) 635-7040 for additional assistance with troubleshooting your SideWinder Force Feedback game controller. For additional information about how to troubleshoot issues with your SideWinder force feedback game controller, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q175184 SideWinder Force Feedback Pro: No Forces Felt on Test Forces Tab Q175701 No Force Feedback Effects Testing SideWinder Force Feedback Pro Q175233 SideWinder Force Feedback Pro Test Is Slow or Does Not Respond Q174436 Game Port Resource Settings for SideWinder Force Feedback Q174432 Game Port Requirements for SideWinder Force Feedback Pro Q173689 SideWinder Force Feedback Joystick Behaves Erratically Q175158 Force Feedback Err Msg: Your Gaming Device is Not Connected Q175054 SideWinder Not Compatible with Game Port-MIDI Adapter Cable Q174437 Joystick Does Not Work or You Cannot Feel Force Feedback Effects Q174433 Connecting SideWinder Force Feedback Pro for Best Performance Additional query words: fsim2k fsim2000 fs2k fs2000 flightsim yoke pedals t-shoot tshoot ====================================================================== Keywords : kbenv kbhw kbtshoot fsim kbimu msgame kbHardware Technology : kbGamesSearch kbFlightSimSearch kbFlightSim2000 kbSimSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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