DOCUMENT:Q247517 16-MAY-2002 [homegame] TITLE :Asheron's Call Err Msg: Failed to Execute PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Asheron's Call, version 1.0 - Microsoft Asheron's Call: Dark Majesty, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you enter an Asheron's Call game room on Zone.com, you may receive the following error message: Failed to execute. After this error message is displayed, the Zone downloads and installs the ACD3DSetup.exe file. CAUSE ===== This behavior can occur if Microsoft DirectDraw is not properly installed on the computer. RESOLUTION ========== To resolve this issue, reinstall Microsoft DirectX. The latest version of DirectX is available from the following Microsoft Web site: http://www.microsoft.com/directx/homeuser/downloads/default.asp For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX Additional query words: 1.00 msgame ac msngz asherons ====================================================================== Keywords : kberrmsg kbimu msgame Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj Version : :1.0 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.