DOCUMENT:Q252404 25-JUL-2001 [homegame] TITLE :Baseball 2000: Game Quits or You Receive Error Message PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kberrmsg kbhw kbimu msgame kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Baseball 2000, you may experience either of the following symptoms: - Baseball 2000 quits, and you are returned to the desktop. - You receive the following error message: Baseball 2000 caused an invalid page fault in module Graphics.dll. CAUSE ===== This behavior can occur if an nVIDIA GeForce 256 video adapter is installed in your computer. RESOLUTION ========== To resolve this issue, disable Direct3D support in the DirectX Diagnostic Tool: 1. Click Start, and then click Run. 2. In the Open box, type "dxdiag" (without the quotation marks), and then click OK. 3. Click the Display tab. 4. Click Disable under DirectX Features (next to Direct3D Acceleration). 5. When you receive the following warning, click OK: This will disable hardware acceleration of Direct3D for ALL display devices on your system. 6. Click Exit. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Baseball 2000. Additional query words: msgame 1.00 bb2k bball2k gpf ipf ====================================================================== Keywords : kb3rdparty kbdisplay kberrmsg kbhw kbimu msgame kbHardware Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.