DOCUMENT:Q182202 03-APR-1999 [exchange] TITLE :XADM: Clean Mailbox Progress Bar Displays Incorrect Message Coun PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== During the Clean Mailbox process, the progress bar always displays 0 even though messages are being deleted. CAUSE ===== This behavior occurs when the number of messages is less than 200 (approximately). This is by product design MORE INFORMATION ================ The progress bar displayed by the Clean Mailbox function is driven by MAPI calls, which are only updated periodically. When less than a certain number of messages (200+) are found, the callback either never happens or happens only once (right before the transition to deleting messages), in which case you never see the actual number. If you delete a larger number of messages, the status bar will not be zero. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0,5.0,5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.