DOCUMENT:Q258244 12-NOV-2001 [homegame] TITLE :Allegiance: Quits Unexpectedly During Startup PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:igz kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Allegiance, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Allegiance, the program may quit unexpectedly. CAUSE ===== This behavior can occur if one or more of your Allegiance files are missing or damaged. RESOLUTION ========== To resolve this issue, remove and then reinstall Allegiance: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. Click Microsoft Allegiance, and then click Add/Remove. 4. Follow the instructions on the screen to remove Allegiance. 5. Click Start, point to Find, and then click "Files or Folders". 6. In the Named box, type the following line (including the quotation marks): "Allegiance" 7. In the "Look in" box, click My Computer, and then click Find Now. 8. On the Edit menu, click Select All. 9. On the File menu, click Delete. 10. When you are prompted to confirm the multiple file deletion, click Yes. 11. Close the Find: Files named "allegiance" window. 12. Insert the Allegiance CD-ROM into the CD-ROM drive. 13. Follow the instructions on the screen to reinstall Allegiance. Additional query words: 1.00 msgame igz msngz crashes ====================================================================== Keywords : igz kbimu msgame Technology : _IKkbbogus kbGamesSearch kbAllegianceSearch kbAllegiance Version : :1.0 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.