DOCUMENT:Q258395 22-OCT-2000 [homegame] TITLE :Baseball 2001: Textures for the Players and Crowd Appear White PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Baseball 2001, you may receive an error message stating that textures in the game may appear white. When you play the game, the textures for the players, the crowd, and the stadium appear white. CAUSE ===== This behavior can occur if the following conditions are true: - Baseball 2001 is configured to run at a display resolution of 1024 x 768 pixels. - An ASUS 3Dexplorer 3000 video adapter or an ATI Rage IIc (8 MB) video adapter is installed in your computer. - The video driver for your video adapter is outdated. RESOLUTION ========== To resolve this issue, use the appropriate method for your video adapter. ASUS 3Dexplorer 3000 -------------------- Download and install the latest version of the video driver for the ASUS 3Dexplorer 3000 video adapter from the following ASUS Web site: http://www.asus.com ATI Rage IIc ------------ Download and install the latest version of the video driver for the ATI Rage IIc video adapter from the following ATI Web site: http://support.atitech.ca/drivers/index.html MORE INFORMATION ================ Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: 1.00 msgame bb2001 bball base ball ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.