DOCUMENT:Q258415 23-MAY-2000 [homegame] TITLE :Baseball 2001: Game Quits Unexpectedly When You Click Play Ball PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start a game in Microsoft Baseball 2001, the game may quit unexpectedly when you click Play Ball, or the graphics in the game may not be displayed properly. CAUSE ===== This behavior can occur if a video adapter that is based on the Intel 810 chip set is installed in your computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the video driver for your video adapter from your hardware manufacturer's Web site, or download and install the video driver from the following Intel Web site: http://support.intel.com/support/swd/graphics.htm MORE INFORMATION ================ To identify the manufacturer and model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the PLUS SIGN (+) next to "Display adapters" to expand the branch. 5. In the "Display adapters" branch, note the manufacturer and the model of your video adapter, and then click OK. 6. Close Control Panel. For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: 1.00 msgame bb2001 bball distorted corrupt ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.