DOCUMENT:Q258554 30-MAR-2000 [homegame] TITLE :Baseball 2001: Setup Stops Responding PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbsetup kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft Baseball 2001, Setup may stop responding (hang). CAUSE ===== This behavior can occur if the Gravis Xperience software version 2.1 is running on your computer. RESOLUTION ========== To resolve this issue, quit the Gravis Xperience software before you install Baseball 2001: 1. Press CTRL+ALT+DELETE. 2. In the Close Program dialog box, click Dbserver, and then click End Task. If you receive a message that the program is busy or not responding, click End Task again. 3. Install Baseball 2001. MORE INFORMATION ================ The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: 1.00 msgame bb2001 bball hangs freeze lock ====================================================================== Keywords : kb3rdparty kbsetup kbimu msgame Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.